Reference

Privacy Policy for Your cetar4d Account

cetar4d keeps your account profile, wallet activity, device signals, and cookie choices under one Privacy Policy so you can see how your data is handled before you open…

Account data explainedDANA and QRIS contextCookie choicesSupport contact paths
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cetar4d Privacy Policy for Your cetar4d Account
CONTACT ROUTES

Reach Us About Your Privacy Request

Privacy questions need a direct path, not a generic inbox. Use live chat for quick account checks, email for document requests, or WhatsApp when you need…

Live chat Message us from 09:00 to 01:00 WIB and choose the privacy request option.
Email request Send privacy requests to our support email with your username and the change you…
WhatsApp help Use WhatsApp when you cannot reach Account > Profile > Privacy on mobile.
PRIVACY CONTROLS

How We Protect Account Data

Your Privacy Policy rights work through the account you control. We separate profile details, wallet records, support messages, cookie settings, and game-session logs so each request can be checked against the right…

Account details

When you open an account, we collect details needed to identify the profile and secure access. You can check core fields through Account > Profile and ask support to correct mismatched data.

Wallet records

DANA, OVO, GoPay, and QRIS activity is stored with timestamps, reference codes, and account identifiers. We keep these records so payment questions and privacy requests can be traced accurately.

Device signals

We log device type, browser, IP address, and session time when you access the lobby. These signals help us spot account misuse and confirm whether a privacy request matches your account history.

Cookie choices

Cookies keep you signed in, remember language preference, and measure page errors. You can clear them from your browser settings, though some account checks may ask you to log in again.

Retention checks

We keep data only for account operation, security, payment review, support handling, and legal needs. When a retention reason ends, we delete or reduce records where our systems allow it.

Change requests

For correction, access, or deletion requests, contact us with your username and registered phone number. We may ask for a recent DANA, OVO, GoPay, or QRIS reference to confirm ownership.

Privacy Answers Before You Join

These questions focus on how this Privacy Policy affects your account before and after you join. We answer in practical terms: what we collect, why we keep it, how you can ask for changes, and which support channel to use when your data request needs follow-up.

We collect details you provide when opening an account, plus login records, device type, IP address, wallet references, and support messages. This helps us manage access, security checks, and privacy requests tied to your profile.

Yes. We record payment rail, timestamp, reference code, amount, and account link when you use DANA, OVO, GoPay, or QRIS. We use those records for wallet checks, dispute handling, and data-request verification.

Yes, you can request a copy through live chat or email. We verify your username, registered phone number, and recent account activity before preparing data connected to your profile and wallet records.

Go to Account > Profile first and check whether the field can be edited there. If it cannot, contact support from 09:00 to 01:00 WIB so we can verify ownership before changing it.

On mobile, cookies help keep your session active, remember display choices, and detect page errors. You can clear cookies in your browser settings, but you may need to log in again afterward.

Retention depends on account safety, payment checks, support needs, and legal duties. When a record is no longer needed for those reasons, we delete it or reduce the detail stored in our systems.

Start with live chat for quick routing, email for written requests, or WhatsApp if you need help finding the account screen. We verify ownership before discussing, changing, or releasing any account data.

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